Testimonials

COOL DR.JACOB MAKES IT EASY ON HIS CUSTOMERS!!! I am a customer of Mr.Schneider since 1984 and have been following him from "Hilly's Autorama" on 355 to "Jacob's Autorama" next to Rockville Metro Station.

During the last 22 years I have changed, including my familly 4 Volvo's (from 1972 vintage to 1995), 3 Mercedes (from 1980 to 1998), one Saab, two Hondas, one Nissan, one Jeep and two VW a total of 15 different cars, four of which had diesel engine. And ....Mr.Schneider could fix them all...and let me not forget my numerous friends that would call me, sometimes desperate, asking where should I take my car it just stopped and AAA will come to tow it! The answer was always - go to "Jacob's Autorama" next to Rockville Metro.

During these 22 years I always thought that I always received a VIP treatement, but then I found that everybody else gets the same treatment!

Mr.Schneider is not only a car doctor, I mean PHD, but, he has "heeling powers" on his customers that many times come in distress...worked out, tired, in a rush...and the last thing that they did not need is to have their car "sick". Always with a smille on his face and always "cool" ...once you drop the car you can rest assured that you should not worry about that problem any more...doctor Jacob will fix it!

The best part is Mr. Schneider's honesty and personal integrity. He would never compromise on that even if it means for him loosing money since he would not go for an "belt and suspenders" fix but find a safe way of providing the best option on the budget. Oh, yes if you are wondering why did the shop change location from 355 to Rocville Metro, yes you guessed right: TO MAKE IT EASIER ON HIS CUSTOMERS!!!

Veljko Sikirica
Bethesda , MD

"If there is a more honest business, I haven't discovered it. And when Jacob works on something, it is fixed. I've been a customer for almost twenty years and give the highest personal and professional accolades to Jacob and to his business."

Angela J. Rabatin Business Professor

I met Jacob on a late summers evening about 3 years ago. As I was leaving my job for the evening driving down N. Stonestreet Ave. in Rockville Md., I happened to see someone closing a garage door at Jacob's Autorama auto repair shop. There was a problem with the front of my car and I did not want to take it to the dealership for repair like I had been doing in the past. As of late, I found the dealership to be less attentive to my car's needs and their customer service was getting lousy.

It was closing time for the shop but I thought I would stop anyway to see if this person would answer a couple of questions about my car. It turned out that the man closing the shop was Jacob himself. Not only did Jacob take the time to listen to me about the problem with my car, he actually drove my car around the block to get a better understanding of what I was taking about. He put my car on the lift and warned me about some safety issues. Mind you, the shop was closed for the day! From that first encounter with Jacob, I knew that I had found the auto repair shop that I had been looking for.

When you deal with Jacob it is like doing business with a favorite member of your family. He makes you feel that way. I find Jacob to be a very fair, honest and honorable person who leads by example. He's a very diligent worker and takes the time to pay attention to the little things about your car; like checking for nails in your tires or the proper air pressure, windshield wiper fluid etc...

His knowledge of auto repair is exceptional and he has an excellent and knowledgeable staff of employees. I feel very fortunate to know and do business with Jacob.

Billy J.
Silver Spring Md.

Dear Jacob,

I just wanted to let you know how much my family and I appreciate the incredible service and your willingness to go the extra mile. We are still amazed that you helped us negotiate with the Lexus dealership to replace our engine instead of charging us the going rate for a new one.

Everyone I talk with is astounded by the fact you did not just complete the work and charge us like most other garages would have. You have won a customer for life! We will be preaching the glories of your garage to all of our friends and family for years to come.

It is so refreshing to be treated honestly and fairly when dealing car repairs. The automobile is such an important part of every day life and you never appreciate them until they break down and you are without! Now I know I will be in good hands with any vehicle I bring to your shop.

Again, I can not thank you enough for saving my family thousands of dollars and the stress of going through this ordeal. Thank you so much,

Erez Gur-esh